REFUND POLICY

At Hustle & Halo, every candle is hand-poured with intention and care. We want you to love your purchase—and your experience.

Returns

Due to the nature of our products, we do not accept returns on used candles.

If your candle is unused and in its original condition, you may request a return within 7 days of delivery.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, we’ll make it right.

Please email us at support@hustleandhalo.com within 48 hours of delivery with:

We will gladly offer a replacement or refund.

Refunds

Once your return is received and inspected, refunds will be issued to your original payment method.

Please allow 5–7 business days for processing.

Exchanges

At this time, we do not offer direct exchanges.

If you’d like a different item, please place a new order.

Final Sale

All sale items and limited releases are final sale.

Our Promise

Hustle & Halo was created to deliver more than just a candle—it’s a moment. If something isn’t right, we’re here to help.