Question 1

What makes Hustle & Halo candles different?

Accepted Answer

Our candles are intentionally crafted for those who live fully and rest intentionally. We use a premium coconut-apricot wax blend, crackling wooden wicks, and luxury fragrance oils to create a clean, elevated burn experience.
This isn't just a candle - it's a transition from hustle to stillness.

Question 2

How long do your candles burn?

Accepted Answer

Our 12 oz candles burn up to approximately 85 hrs with proper care.
Slow burn. Strong presence.

Question 3

Are your candles clean and non-toxic?

Accepted Answer

Yes. Our candles are made with:
Coconut-apricot wax (clean-burning)
Phthalate-free fragrance oils
Lead-free wooden wicks

No harsh toxins. Just a smooth, elevated atmosphere.

Question 4

Why is there a crackling sound?

Accepted Answer

That soft crackle you hear? That's intentional. Our wooden wicks mimic the calming sound of a fireplace - adding a sensory layer to your wind-down ritual.

Question 5

How do I get the best burn from my candle?

Accepted Answer

For the best experience:
Trim the wick to 1/4 inch before each burn
Let the wax melt edge-to-edge on the first burn
Avoid burning longer than 3-4 hours at a time

This helps prevent tunneling and extends the life of your candle.

Question 6

Do you offer gift options?

Accepted Answer

Yes. Hustle & Halo candles make the perfect gift for anyone who deserves a moment of luxury.
Digital gift cards are also available - because peace is always a good idea.

Question 7

When will my order ship?

Accepted Answer

Orders are typically processed within 3-5 business days.
You'll receive tracking details once your order is on the way.

Question 8

Will there be more scents available?

Accepted Answer

Sure will.  New scents will be released each month. Some for a limited time only, so get them when you see them!

Question 9

Do you offer returns or exchanges?

Accepted Answer

Due to the nature of our products, we do not accept returns on used candles. If your candle is unused and in its original condition, you may request a return within 7 days of delivery.

At this time, we do not offer direct exchanges. If you'd like a different item, please place a new order.

Question 10

Where are your candles made?

Accepted Answer

Each candle is made in Illinois. They are hand-poured in small batches to ensure quality, consistency, and attention to detail.

Question 11

What scent should I choose?

Accepted Answer

It depends on your mood:
Hustle Collection - Bold, energizing, statement-making
Halo Collection - Soft, calming, restorative

Whether you're resetting or rising - there's a scent for that.

Question 12

Why is my candle sweating or frosting?

Accepted Answer

Because we use natural wax, slight variations like frosting or sweating may occur.
It's a sign of authenticity - not a flaw - and does not affect performance.

Question 13

How strong are your scents?

Accepted Answer

Our candles are designed to have a balanced, room-filling scent - noticeable but never overpowering.
Luxury should feel present, not overwhelming.

Question 14

Can I reuse the jar?

Accepted Answer

Absolutely. Once your candle is finished, clean the vessel and repurpose it - for decor, storage, or whatever your lifestyle calls for.

Question 15

Do you restock sold-out scents?

Accepted Answer

Some scents return. Some don't. 
We encourage you to shop your favorites when available - because exclusivity is part of the experience.

Frequently asked questions